One of the eight quality management principles is continuous improvement of the  entire Organization as one of its permanent goals. This is also mirrored closely by the  requirement in clause 8.5.1 of ISO 9001:2008 for the continuous improvement of the Quality Management System effectiveness.
This training enables  methodical, documented and effective improvement and involves teaching problem solving that often plague Organizations. It  is based on a methodology developed by the American Institute of Duran.

OBJECTIVES

The aim of the training is to provide delegates  with the knowledge, skills and develop their abilities to enable them to select the most suitable tools  and then to flawlessly use the most appropriate ones. It enables to understand the characteristics needed for the effective leadership in quality improvement teams.
A large number of multi-variant exercises increases the attractiveness of this training for delegates interested in understanding improvement issues and problem solving in both production processes and services from various industries.
The  training course contains a wealth of examples providing delegates with more experience, and gaining a greater individual appreciation of the subject of this training.

FOR WHOM IS THIS TRAINING?

• Management representatives responsible for the Quality management system in the Organization
• Quality management system auditors
• Process owners
• Quality management system consultants
• Specialists involved in Quality management system design, control and process realization

TRAI NING COURSE PROGRAMME INCLUDES :

• Improvement and problem solving methodology
• Selection and application of  appropriate quality tools
• Identification and avoidance of faults
• Documenting actions
• Establishing priorities

PREVIOUS EXPERIENCE :

Early contact with the implementation, maintenance, and auditing of Quality Management Systems would undoubtedly be helpful in understanding the processes of improvement and problem solving, but this is not necessary to be successfully complete this course.

DELEGATE EVALUATION

Participants will be issued a certificate of completion of  the " Tools for Improvement, Troubleshooting and Process Control Workshops”

Application form - click here!